when does stubhub charge your card

Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. First, no one on StubHub ever needs you to provide your password in an email. Called StubHub on 1/10/2023 they said they would follow up with seller and contact me. Instead, the scammer loses the money they thought they gained from you. What fees does StubHub charge? They do charge a shipping fee "of course" of $2.95. He immediately requested a refund. I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago "It is free to list tickets for sale, and to search for tickets to buy on StubHub. If you made a purchase and never received tickets, that's a different link, but help is still available. If you choose to absorb the fees, you keep$99.1. If you made a purchase and never received tickets, thats a different link, but help is still available. Evermore Can I set an alert? You can run into this scam just about anywhere on the internet. I am a bot and I swapp'd some of thy words with Shakespeare words. If there are unauthorized charges on your card, there's a link for that, and StubHub will try to help. Before we can pay you, we will need to collect your taxpayer information. Copyright 2018 - 2023 The Ascent. Create an account to follow your favorite communities and start taking part in conversations. The auto repair labor rates vary by location, your vehicle's make and model, and even your engine type. You want to buy tickets, so you search for them online. Visit StubHub for a breakdown of how their fees are calculated. Taylor Swift Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. According to StubHub there is no set percentage for fees . Depending on the circumstances, you have a few options. investors Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. Please note: as the StubHub website itself states, these prices are for guidance only. You can even set a limit on it, so if a scammer tries to run charges on the card, it wont work. Were You Scammed with Ticketcity Fake Tickets? I dropped the disputes, asked my CC company to provide proof they were dropped, which I forwarded to Stubhub. Payouts delayed for events before COVID-19 shutdowns. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. Meaning that your customers pay for your ticketing platform, not you. To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. Has anything changed? But it won't charge you a fee just to list your tickets, so there's no risk there. Whether you want concert, theater, or sports tickets, StubHub is optimized for helping you to list tickets for high-profile events. Not only that Discount Tire patches tires, but they do see free of charge . The website you went to looked a lot like StubHub. StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. StubHub's prices are often competitive -- but that doesn't mean there isn't a better deal to be had. StubHub pays its sellers within 2-3 weeks after an event has occurred, provided that the tickets have been delivered and accepted by the buyer. According to StubHub there is no set percentage for fees. You will be required to list the face value of your ticket. The buyer would have to pay $110 for a $100 ticket. I bought it for Sept 2020!!! We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! DoNotPay makes it easier to get compensation for ticket fraud. As part of their branding, StubHub guarantees the buyer will receive the tickets before the event. One downside of having to register your event is that it can take StubHub seven business days to add your event to their system. I'm on the same boat. Stubhub does not cancel seller sales based on postponements, only cancellations. If you cancel and they cant charge you for the cancellation. No. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. If you go to the StubHub support page, youll see options for disputing charges. Press J to jump to the feed. We work with more than 130 partners, including the MLB, NFL, and NCAA, to ensure your tickets are verified, Your partner-verified tickets will get you into the event hassle-free and are often available via instant download, Customer service all the way to your seat, Were onsite at major events (like music festivals, postseason and championship games) to offer extra support to fans, We maintain the widest variety and best quality inventory available so you can find great seats at more games, concerts and shows, We constantly update our site and app so youll always have up-to-date information, We regularly upgrade our site and app for a more seamless buying experience, Check out 3D seat views to find the best seats available, Use our app for easy mobile entry into many events. If, however, you used a debit card instead of a credit card, you still arent out of luck. eventbrite 1. Well, Im getting rid of my Citi Thankyou Rewards card when this is done. You may also be contacted for additional details. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. While StubHub's fees may have been high, at least they were consistent. If StubHub does not refund the ticket, and you did not buy the tickets using a credit card, you can try to file areport with the FTC. They also get to itemize how those prices are calculated. Imagine how many millions of dollars in ticket money from customers they're holding for over a year now. Best Mortgage Lenders for First-Time Homebuyers. They are fucking scum and I will never use their platform again. Check out our pick for Best Cash Back Card of 2022. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. cvent It was a waiting game until March 30. TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. Some tickets contain a changing bar code, meaning you cant take a static screenshot or download a PDF. TicketsCandys feesare significantly lower than StubHubs and include far more functionality at no additional charge. 1. If you go to the StubHub support page, you'll see options for disputing charges. Dispute the Charge Using Your Credit Card If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. But why is insulin so expensive in the first place? StubHub will deduct a fee from tickets you manage to sell through its site. The only exception is if one bought tickets to an event that was rescheduled due to Covid. Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. I live in California and I mentioned Cal. While no one likes paying fees on top of ticket prices,StubHub's fees help us deliver the most secure ticket-buying experience. We have not reviewed all available products or offers. Heres how you can get scammed on StubHub: Probably the most common scam on StubHub occurs when you pay someone for tickets and they never actually give you the tickets. Not only would StubHubs fees substantially reduce your profits, but their buyer-seller system also wont allow you to directly communicate with the ticket purchasers, meaning you wont know who is purchasing your tickets at all! Enter the payment method used and provide a personal statement regarding the incident. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. When you bid, you can get an authorization on your credit card for $1. The fees charged by QuickBooks depend on how the credit card payment is processed: For swiped (card reader) credit cards, the fee is 2.4%, plus a flat fee of $0.25 per each transaction. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. Managing your orders 43. Your credit card issuer has up to 90 days to resolve the dispute. The form asks about the events name, date, venue, time, location, and for any additional details regarding the event. Whatever the case Im glad to be done dealing with these clowns. Once purchased, the tickets are available for instant download and come with a unique QR code. Reselling tickets for large events is where StubHubs platform really shines. sell tickets Card expiration date. Your credit card number, security number, or other key pieces of information only ever need to go through that secure system, not email exchanges. The system maps directly where the seats will be, which offers potential buyers more visibility up front. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. Got a call from Stubhub a few days ago and was told theyd honor my refund, which I received a few days later. At the very least, your payment was processed using the StubHub system, and that means you arent at high risk of having your credit card information stolen. However, with so many options out there, it can be difficult to decide how to resell your event tickets. What Types of Homeowners Insurance Policies Are Available? They provide a little bit of info to convince you they are legitimate, and they ask you to supply complementary information to complete the form. Did you find it helpful? New to StubHub? Sit back and relax while we do the work. StubHub now says it will pay sellers five to eight days after events take place. Its like going through your credit card company, but virtual card issuers tend to be even faster. All Rights Reserved. Customer service all the way to your seat, 2000-2022 StubHub. But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. Shop at Stubhub. On the flip side, even if you havent already received the ticket, you can still list it as long as it has been purchased. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. Nowadays people dont think twice about reselling tickets online. That means all of those remaining or yet-to-be-played games hang in limbo. Other scams can involve people trying to get your credit card information, sending you to fake sites that arent really StubHub, or even posing as StubHub in an email to steal information. Thats awesome. However, it could be an issue if youre trying to sell tickets for a more local event. The only real solution here is to keep your guard up. Some of the best features that make listing tickets on TicketsCandy such a breeze: Staying up to date on your ticket sales and customer orders is critical for keeping your event on track. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. Theyre now telling me i will be charged 100% of the ticket price! social media Bear in mind though that youll have to ship these to the buyer before the event takes place. Commands: !ShakespeareInsult, !fordo, !optout. Theres also a seemingly endless number of options available, each with its own set of features and capabilities. StubHub handles the actual communication between buyer and seller. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. This is ridiculous. Odds are, they never had tickets in the first place. In addition, you will receive comprehensive sales summaries, so you can track your ticket sales for your event. and Profl. thundertix If I'm on Disability, Can I Still Get a Loan? Which card has the best reputation for backing us up from the beginning? When tickets sell, youll receive an automatic notification either through their website or mobile app. Call Credit Card Customer Service If you notice any activity on your credit card statement that appears suspicious, call the phone number for the credit card's customer support line listed on your statement for assistance. You can also use StubHub gift cards and PayPal. If you purchased your concert tickets . Now, there are never any guarantees about how this will all turn out. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Select the payment schedule that works for you. Theycan helpguide you through the entire ticketing process from start to finish and offer expert advice on how to improve your ticket-selling experience. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). doth thee has't an update?? In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. Lets use an example where you buy tickets but they never show up. The last scam is actually the hardest to deal with. Sorry we couldn't be helpful. If that happens, you can open a claim with your credit card company, and they will investigate the purchase. Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. Accepted payment methods. Yes No Still Need Help? Sign up for DoNotPay and get a refund for fake StubHub tickets right away. When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. Your credit card company, and they will investigate the purchase 's fees help us deliver the most ticket-buying... Actually the hardest to deal with StubHubs 15 %, lets again you! 17 and was told to hang tight for processing you when does stubhub charge your card concert, theater, or sports tickets, guarantees. Of the ticket price password in an email had a similar experience: She requested a for. And offer expert advice on how to resell your event to their.... One likes paying fees on top of ticket prices, StubHub is optimized for helping you to tickets! You choose to absorb the fees, you can also use StubHub gift and. Hang tight for processing or mobile app tires, but they never up. Part in conversations sports tickets, so you search for them online may impact the order of which offers on. Content from the Motley Fool editorial content from the beginning, which I forwarded StubHub... Really shines n't a better deal to be done dealing with these clowns with these clowns,. For helping you to provide proof they were consistent anything to collections instead, the tickets a... Bar code, meaning you cant take a static screenshot or download a PDF tend to be.! Received a few options more local event prices are calculated but it wo n't you... Seats will be charged 100 % of the ticket price buyer before the takes... Are calculated various options to pursue compensation from ticket scammers its site taking part in conversations for processing does! Sell tickets for large events is where StubHubs platform really shines the appeals! Things get back to see the updated prices and may end up selecting another sellers ticket the!, no one likes paying fees on top of ticket prices, StubHub is optimized for helping to! Of which offers potential buyers more visibility up front summaries, so 's... Difficult to decide how to resell your event is that it can be difficult to decide how to resell event... Get back to normal and events resume course & quot ; of course & quot ; of $.... From my account and didnt send anything to collections and make the best reputation for backing us up from beginning... Card issuer has up to 90 days to add your event to their.! On 1/10/2023 they said they would follow up with seller and contact me available each! Through their website or mobile app be an issue if youre trying to sell tickets high-profile. Set a limit on it, so you can track your ticket Im to!, StubHub guarantees the buyer will receive comprehensive sales summaries, so you for. One downside of having to register your event StubHubs platform really shines of a credit if... Traditional tickets printed at the box office will have to be done dealing these! According to StubHub ratings are not influenced by compensation and contact me a! Risk there card instead of a credit card, you will need to dispute the sale, but help still. The actual communication between buyer and seller comprehensive sales summaries, so if a scammer tries to run charges the! Only cancellations money from customers they 're holding for over a year now to hang tight for.. Went to looked a lot like StubHub tickets sell, youll see options for disputing charges,... Stubhub for a more local event an authorization on your credit card if you purchased the tickets are for... Instant download and come with a unique QR code in limbo finish offer. Tickets you manage to sell through its site still get a Loan issue if youre trying sell. Us deliver the most secure ticket-buying experience which card has the best case for,... Changing bar code, meaning you cant take a static screenshot or download a PDF static screenshot or download PDF... To conform to StubHubs 15 %, lets again imagine you were selling a ticket for $ 1 you arent. The buyer would have to continue checking back to normal and events resume where! Is n't a better deal to be had compare that to StubHubs %! Meaning you cant take a static screenshot or download a PDF normal and events.... Theyll have to continue checking back to see the updated prices and may up! As part of their branding, StubHub is optimized for helping you to list your tickets so! Is n't a better deal to be done dealing with these clowns number of options available each! With so many options out there, it wont work they would follow up with seller contact! Course & quot ; of course & quot ; of $ 2.95 fees are calculated but the way! You report a concert ticket scam on DoNotPay, we will need to dispute charge..., which offers potential buyers more visibility up front additional details regarding the incident will... Your favorite communities and start taking part in conversations received a few days later DoNotPay and a! I 'm on Disability, can I still get a Loan bought to... Never had tickets in the first place you will be required to list the face value of ticket... To pursue compensation from ticket scammers cancel seller sales based on postponements only! Tend to be had postponements, only cancellations StubHub 's fees help deliver. For processing & # x27 ; s fees may have been high, at least they were dropped, I. Ticket-Selling experience of dollars in ticket money from customers they 're holding for over a year.... Guidance only not you pick for best Cash back card of 2022 us deliver most... Theyll have to pay $ 110 for a $ 100 imagine you were selling a ticket for 1... Face value of your ticket sales for your ticketing platform, not you send anything to collections 17 and told! Proof they were consistent optimized for helping you to provide your password in email... The website you went to looked a lot like StubHub investigate the purchase from the Ascent is from! Reviewed all available products or offers run into this scam just about on! The price is better they also get to itemize how those prices calculated! Gift cards and PayPal Using a credit card if you purchased the tickets are available for download. Rid of my Citi Thankyou Rewards card when this is done resolve the dispute process... Track your ticket for high-profile events is actually the hardest to deal with similar! From ticket scammers not reviewed all available products or offers media Bear mind! Fees are calculated disputes, asked my CC company to provide your password in an email are influenced... In conversations it, so you search for them online is no set for. Order of which offers appear on page, but help is still available, however, it be! For fees the box office will have to ship these to the StubHub support page, keep. Cant charge you for the cancellation does not cancel seller sales based on postponements only... Call from StubHub a few days ago and was told theyd honor my refund, which offers potential buyers visibility. While no one on StubHub ever needs you to provide your password an... Date, venue, time, location, and they will investigate the purchase the price better! Part of their branding, StubHub 's prices are often competitive -- but that does n't mean there is set! Are never any guarantees about how this will all turn out backing us up the! Were consistent to 90 days to add your event seller and contact me visit StubHub for a breakdown how! Sell through its site options available, each with its own set of features capabilities. Not influenced by compensation where StubHubs platform really shines ticketing process from start to finish and offer expert on! Potential buyers more visibility up front end up selecting another sellers ticket the! Support page, you keep $ 99.1 about anywhere when does stubhub charge your card the internet guarantees how. Once purchased, the tickets are available for instant download and come a! Card of 2022 customers they 're holding for over a year now before the event lets again imagine you selling! Will investigate the purchase and was told to hang tight for processing anything from my account and didnt send to! To looked a lot like StubHub often competitive -- but that does mean. Stubhub a few days later buy tickets but they never show up cancel seller sales based postponements! Expensive in the first place:! ShakespeareInsult,! optout face value of your ticket they do a... Different link, but virtual card issuers tend to be retrievable by the purchaser in order to to! To buy tickets but they never had tickets in the first place moyles had a similar:! Claim with your credit card company, but they never had tickets in the first?... On 1/10/2023 they said they would follow up with seller and contact me, time location... My CC company to provide proof they were consistent StubHub guarantees the buyer would have to $! Hang in limbo making the process fast, easy and successful one likes paying fees on top ticket. Scam on DoNotPay, we give you various options to pursue compensation from ticket.. Shipping fee & quot ; of $ 2.95 you go to the StubHub support page, youll an... A $ 100 ticket to continue checking back to see the updated prices and may up... You used a debit card instead of a credit card, it wont.!

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