arsenal refund tickets

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If you are not approved for a ticket, your request will be denied, and your ticket money will be refunded back to you. It truly means the world to all of us. Refunds & Exchanges Help My Fandango . Dates can be changed a minimum of 7 days in advance of your scheduled tour, subjective to availability. At what age can i bring a child to a game? Our seats generally end up being located in the Clock End Upper area of the Emirates. Read our coronavirus in sport live blog for the latest news & updates. That would mean waking up in the middle of the night for us here in the states in order to be online at the right time. Ticket purchasing limits are specific to each game. To view or download the terms and conditions please click on the relevant link below. FAQs. . Step 1:To access Ticket Exchange, visit www.eticketing.co.uk/arsenaland click the Log In button in the top right-hand side of the screen. Highbury House The letter must be sent so that it arrives at the Arsenal Box Office no later than seven days before the certain fixture. This requirement of a membership for each ticket request is a requirement of Arsenal for all supporter clubs, so there must be an associated membership for each. Arsenal Membership Terms and Conditions 2022-23 (extract regarding Family Enclosure), Ground Regulations for concerts at Emirates Stadium. 'Like everyone, we look forward to the day when we are all able to safely return to matches. Tickets for Soccer games: buy Arsenal Soccer single game tickets at Ticketmaster.com. Step 4: Ensure the box is ticked next to the desired seat to post for sale and click on Sell On Ticket Exchangeunder Ticket Actions. Q. I am a Gold member, who do I contact if I have a query regarding this service? , updated 13:33 EST 22 May 2020. Who is eligible to use the Ticket Exchange service to buy a ticket? This menu is keyboard accessible. Chelsea will take on Arsenal in the Conti Cup Final this weekend. ORLANDO, Fla. - The refunds for fans who wanted to see Inter Milan or Arsenal play in the Florida Cup at Camping World Stadium may have to wait 10 days. How do Women Season Ticket holders get their 10% retail discount? If you request tickets at any point throughout the season, you will receive an email one way or another for each game as soon as we get word, . No, the funds will need to be cleared from your account at the end of each season. Q. To open a menu item's submenu, press the space bar. A record-breaking 20,000 tickets have been sold ahead of this weekend's Continental Tyres League Cup Final between Arsenal and Chelsea. Tickets for Premier League matches at Emirates Stadium for Arsenal fans are generally sold to members only. We're not a ticket seller, we're a supporter . Gold members please call our Fan Services Team on 0207 619 5000 who will be able to assist with your query. A. . Ticket Compare can ensure you get the tickets to your chosen game and avoid disappointment. The campaign of the season came to an unexpected at halt due to coronavirus with the Gunners still have to play fou Q. By selling a ticket on the Ticket Exchange, you can earn 50 My Arsenal Rewards points. Executive Box Waiting List Terms and Conditions - 1st February 2023 onwards, Disability Access Season Ticket Waiting List Terms and Conditions, Ground Regulations 2022-23 Full match replay - watch without score spoilers, For general admission ticketing queries, please email, For Platinum Membership (Club Level) queries, please email, For matchday hospitality queries, please email. To receive The Sun's Coronavirus newsletter in your inbox every tea time, sign up here. Tickets can only be requested by current dues-paying members of Arsenal America, and there is a 1 ticket : 1 membership requirement. If a problem occurs prior to when it's too late, Arsenal will give you a full refund. This service assists us in our objectives of eradicating the unauthorised and illegal sale of tickets through touts. The team is available Monday to Friday, 9am to 5pm. Track My Order Returns & Refunds Delivery Contact Us FAQs Promotions Stadium Tours Our Stores Gift Card Balance Checker Size Charts. Don't miss the latest news and figures - and essential advice for you and your family. You likely will also start working on booking travel; please be advised that match dates and times are subject to change (especially for weekend EPL fixtures). This menu is keyboard accessible. Platinum andGold Members who cannot attend a game now have the ability to sell their ticket electronically to a Member once a fixture has officially sold out. Do I still get attendance trophies if I transfer my ticket? We take ticket requests for all home matches (EPL, Europa League, FA Cup, and League Cup). A. Ticket Allocation Tickets are granted on a first come first serve basis. Sat 20 May 2023. 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Home Match Ticket Terms & Conditions - 2022/23, General Admission Season Ticket Terms and Conditions 2022-23, Ticket Exchange and Transfer Terms and Conditions 2022-23 How will I get the money from selling my seat on Ticket Exchange? Can I Transfer my funds immediately after my seat has sold for a fixture via the Ticket Exchange? Arsenal Football Club, most commonly referred to as Arsenal or The Gunners, is a professional football club that is based out of Islington, London, England. Like everyone, we look forward to the day when we are all able to safely return to matches. In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50 . In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50% of your original purchase towards another match. "This behind-closed-doors credit will be in addition to the two unused cup credits already due to general admission season ticket holders. Digital Pass - Troubleshooting. Q. I have several members in My Network; can I use the Cashback service for them? Book your Arsenal tickets & hospitality with P1 Travel. Do not email us asking about match tickets if theyre not listed on our tickets page, because we wont be able to help you. Unexpected issues may come up on the day of a match which would lead to you not being able to attend; your first thought here would be to contact the club and ask for a refund, right? How to add your Digital Pass to your phone. We will get back to you as soon as possible. The credit for the ticket sale (less a 10% administrative charge) will be deducted from the cost of your season ticket renewal or the funds can be withdrawn throughout the season using the Cashback service. Take your seat for the 22/23 season! Adults From 15.00. The answer to your question might be answered in the step-by-step guide below. Match ticket. What is Cashback? Gold Membership Terms and Conditions 2022-23 (extract regarding disability) If a fixture sells out, the Ticket Exchange service offers Members further ticket availability to purchase from Season Ticket holders who are unable to attend the game. Ticket Policy and Terms of Service Last but certainly not least, tickets purchased through Arsenal America are 100% non-transferable. Q. If you are requesting more than 1 ticket, please have each valid Arsenal America members email addresses ready at checkout, as you will need to enter them before checking out. View Tickets. If your request for tickets has been denied and you cannot find them as a Red-level Arsenal member, authorized ticket resale information can be found here. This could result in the match date moving from its current day and time to anywhere from Friday to Monday on the same weekend. As TicketKosta is not responsable of the date and time of the match, no refunds will be made for a change in the match schedule. Were aware that the London games (mainly NLD) will magically also happen to be on many peoples birthdays, partners visiting London, etc. Ticket Pick Up This is the easy part. We will notify you that we have received your request via e-mail. See Premier League action at St Mary's and experience the drama of a matchday live. Q. TICKETS. If your request is denied, you could try purchasing an Arsenal Red Membership , and trying along with the rest of their membership at the same time. A. An interactive seat map will display all available tickets in one location, and simplifies the booking process for Silver and Red level members as we have created an environment which makes it easy to view available seats. The Majestic 7 is a new, innovative, and exciting entertainment experience. Explained, Jon Hamm And Anna Osceola Are Engaged After Two Years of Dating, Prime Videos Perfect Addiction Trailer: Looks Like a Promising Tale of Vengeance. My Digital Pass keeps disappearing from my Apple Wallet. Step 2: Then, click on Match Tickets at the top of the page. A. If you're unable to find the answer to your query, you can call the Fan Services Team on on 020 7619 5000. Please call our Fan Services Team on 0207 619 5000 for further assistance. The Cashback Service How long will it take for the funds to be transferred to my bank/building society? No. Red, Silver and Disabled Access members can now download the dates of when your priority ticket window opens into your own email calendar. Please check herefor more information about ticket availability for specific games. We take the law extremely seriously, and will always adhere and abide by its rules and regulations. If your request for tickets has been denied and you cannot find them as a Red-level Arsenal member, authorized ticket resale information can be found. Q. No, there will be no charge for using this service. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Club-by-club: Premier League refunds. Letters should be sent to: Box Office, Arsenal Football Club, Highbury House, 75 Drayton Park, London, N5 1BU. However, clubs struggling for cash lower down the football pyramid have more difficult financial decisions. How do Womens ST Holders get WSL tickets to games at the Emirates? Fintech Innovation with Custom Software Real-life Examples and Success Stories, The Importance of Carrying Out a Car History Check, Why to Specialize in Mergers & Acquisitions? 4. All you have to do to obtain your refund for a HOME ticket is send a letter, fax (F/ 0207 704 4161) or email (boxoffice@arsenal.co.uk) from the registered email address of whoever bought the Arsenal football tickets to the club Box Office - making sure you . Who is eligible to use the Cashback service? There may also be occasions when this service will be used to refund our other membership levels when it hasn't been possible to refund their method of payment directly. All updates will continue to appear here on Arsenal.com and across our social media. . Step 3: The games which can be posted for sale via the Ticket Exchange platform will appear and you will need to select the game you'd like to post your ticket for. 75 Drayton Park Arsenal vs Chelsea Emirates Stadium, London, United Kingdom. If youre wanting to purchase a season ticket for the upcoming season youre out of luck due to the jam-packed waiting list and the fact one will cost you in between 891 and 1768.50, but single football tickets are priced from 26 so fans can get themselves to the Emirates Stadium at some point. This form is not for ticket requests or for non disability access members. Club Level Season Ticket Terms & Conditions 2022-23 A. Cashback provides an additional way of reimbursing season ticket holders who have accrued monies by selling tickets via Ticket Exchange. Tickets can go from around 55 (for the Carabao Cup) to 150 (for the FA Cup and Champions League). What happens to their seat? Arsenal Membership Terms and Conditions 2022-23 How will I be made aware that my funds have been submitted successfully into my account? 17:30. from 506.05. Tickets can only be requested by current dues-paying members of Arsenal America, and there is a 1 ticket : 1 membership requirement. We are no longer accepting comments on this article. Arsenal tickets can vary depending on the opponents, the date of the match, and the stadium. Disability Access Members Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Trustpilot. You will have to wait for the next window when the service is available before you can resubmit a withdrawal request. Sky TV may yet need to select which matches will be televised in the UK for the weekend youre attending. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. For debit/credit card refunds, the card and the cardholder must be present otherwise the purchase will be refunded onto an Arsenal gift card. Now Digital Members based in China, Indonesia, Malaysia, Vietnam, France and Spain can select to receive their monthly Membership newsletter in their local . Q. These unprecedented times have changed so much in all of our lives and although the UK Government strategy means that we now intend to complete the 2019/20 season respecting new parameters, we are disappointed at the prospect of fans not being at matches in the near future. If I dont renew my season ticket is there a window that I can withdraw my funds at the end of the season? Tottenham Hotspur Football Club - Tickets (0344 844 0102 . 75 Drayton Park These requirements have been put in place to protect our members, and to ensure that everyone has a great experience from ticket request to match day. Renowned for having teams that centre on creativity, flair and lightning-quick players; they are often a joy to watch and on their day quite simply unplayable in both Premier League matches and FA Cup . Can I set up a direct debit so the funds are transferred automatically once the service is open or do I have to manually transfer the funds each time? Tickets for rescheduled Arsenal events will be also included. The Majestic 7 at Arsenal Yards Save theater to favorites 81 Arsenal Yards Blvd Watertown, MA 02472. In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50% of your original purchase towards . Step 8: Should they wish to be reassigned to another Season Ticket holder, simple click re-assign, where the My Network list will pop up to select from. Ciaran's AFC Fans raffle for Clock Tower Sanctuary. And with fan safety impossible to guarantee, it is "inevitable" all 92 Premier League games still to play will go ahead behind closed doors. Tickets for our home games are unlikely to get to General Sale and are often only available for our One Hotspur Members. I have multiple members in My Network; can I use the Cashback service for them? List of 9 Best iPhone Cleaner Apps For You. When do the Premier League confirm the broadcast schedules for games? You will not be allowed to request funds for supporters that are managed in your network. A. Arsenal America have no control over the movements of fixtures. Q. We have the best North London Derby tickets! Track your Tickets. Granted official status in 2005, our mission is connecting fans to each other and the club, locally, nationally, and internationally, both online and in person, through branches, events, and online communities. Memberships for Adults. Theater Info . Do I have to transfer all of my accrued funds or can I select a specific amount when the window to use Cashback is open? The purpose of the blogs and articles is to keep you updated using vivid formats and interesting styles so that significant information stays in your mind. 2023. Welcome to The Arsenal Ticket Exchange, where Season Ticket Holders who are unable to attend a game can sell their tickets to fellow Arsenal Members. Featuring seven screens it offers everything: Hollywood blockbusters, foreign films, documentaries, live events, streamed events, esports, and more. Approximately 10 days before the match, the tickets will be distributed via email. Avenell Club Advance Purchase Scheme Terms and Conditions - 1st February 2023 onwards Q. I am a Platinum/Gold Level Member can I buy a ticket using this service? A refund will be issued by the original payment method, to the value of the item printed on the receipt. A Season Ticket Holder has passed away. Arsenal FC vs Wolverhampton Wanderers FC. To close a submenu press the escape key. If you're unable to find the answer to your query, you can call the Fan Services Team on on 020 7619 5000. Check out our exclusive Wallpapers for desktop and mobile today! Other than that, there are no other suggestions for match tickets that we will be able to provide you. All fixtures are subject to match categorisation. As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the COVID-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. For matches scheduled in September and later, its a *minimum* (not suggested) ten week window and any ticket request beyond that mark will be nearly impossible to obtain. Check out our exclusive Wallpapers for desktop and mobile today! Q. This could result in the match date moving from its current day and time to anywhere from Friday to Monday on the same weekend. Q. Memberships. These can be booked online via the Restaurants tab or by calling our Platinum Memberships Team on 0345 262 0001 (option 1). Step 10: Select the card typeto pay on and enter the card details, followed by review order, in order to complete the purchase. (note: arrival times for the tickets vary it can be anywhere between 2 weeks to 4 days before the match). You likely will also start working on booking travel; please be advised that match dates and times are subject to change (especially for weekend EPL fixtures). The football club initially refused to refund the tickets, but is now doing so as a 'one-off gesture of goodwill'. Arsenal Football Club Ticket requests open within hours of the schedule being released each season. Access selected, exclusive Member events all season. However, for more prestigious . I Can't Find A Ticket On The Ticket Exchange. Why Do Developers Choose and Love Woocommerce? Arsenal will refund supporters who have bought tickets for their remaining matches this season Credit: PA:Press Association. The Gunners say it is 'sadly inevitable' the remainder of the . Best Guide For Lucky Patcher: What Is It? "Like everyone, we look forward to the day when we are all able to safely return to matches. All requesting members are strongly advised to stay abreast and up to date with the latest COVID-19 travel requirements, restrictions, testing, and vaccination requirements. That has left many fans - from season ticket holders to Can Man Utd, Arsenal and Chelsea fans get ticket refunds for Premier League matches postponed by coronavirus outbreak? All TicketKosta will be valid for the correct and final date and time of the match. Who can buy tickets in the Family Enclosure? Click here to use this service. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Will there be any fees charged for using this service? My position on the Season Ticket Waiting List, Season Ticket Waiting List FAQs (General Admission), Disability Access Season Ticket Waiting List. If the event is cancelled then you will also receive a complete refund. What time does the online queue start on the Online Box Office? Led by Club Manager Mikel Arteta, Arsenal is consistently among the most successful clubs in the English Premier League, the elite tier of English football. A. Platinum Membership Terms and Conditions 2022-23 (extract regarding disability) While you may be of the opinion that its not ideal, it is what we have to work with. The following list, whilst comprehensive, is not exhaustive . We hope you enjoy this convenience once its available. These tickets are difficult to secure, even with a membership. If a fixture sells out, the Ticket Exchange service offers Members further ticket availability to purchase from Season Ticket holders who are unable to attend the game. This requirement of a membership for each ticket request is a requirement of Arsenal for all supporter clubs, so there must be an associated membership for each. ': Jake Paul speaks after defeat to Tommy Fury, Waleed Aly compares T20 Women's World Cup to under 12s cricket, Tyson and Tommy Fury's dad asks Jake Paul to pay up after loss, Liverpool's April visit ticket allocation slashed by 20%, Footballer Danny Simpson talks meeting Ronaldo while on a date, Ange Postecoglou hails 'outstanding' Kyogo Furuhashi after Hampden heroics, Newcastle fans get ready ahead of Carabao Cup final with Man Utd, Crystal Palace boss Patrick Vieira pays tribute to John Motson. "As previously stated, supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed-doors matches in the 2019/20 season. Full match replay - watch without score spoilers. Copyright 2023 The Arsenal Football Club plc. What happens after I have purchased a ticket? Arsenal have confirmed tickets sold for the remaining matches of the season will be refunded with games heading "behind closed doors." I am a Season Ticket holder in the Family Enclosure, how can I use Ticket Transfer? There may also be occasions when this service is made available to other membership levels when it isnt possible to refund their method of payment directly. Provide you chelsea Emirates Stadium for Arsenal fans are generally sold to members only inevitable... The funds to be transferred to my bank/building society, subjective to availability common,... Continue to appear here on Arsenal.com and across our social media find ticket... Always adhere and abide by its rules and Regulations take for the FA Cup and! Tour, subjective to availability q. I have a query regarding this service we & # arsenal refund tickets! Online via the Restaurants tab or by calling our Platinum Memberships Team on 0345 262 0001 ( 1... Requests for all home matches ( EPL, Europa League, FA and. To 5pm world to all of us of games since theyll fall within the 10 week window of America. 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Drayton Park, London, N5 1BU, Explore ourHelp Centrefor answers to common,. My funds at the end of the season service is available Monday to Sunday Exchange service to a. Between 2 weeks to 4 days before the match, and exciting entertainment experience my funds have been successfully... Priority ticket window opens into your own email calendar, London, 1BU! The correct and Final date and time to anywhere from Friday to Monday on the same weekend of each.! Over the movements of fixtures updates will continue to appear here on Arsenal.com and across our social media member who... Dates can be changed a minimum of 7 days in advance of your scheduled,... S and experience the drama of a matchday live give you a full.... Its current day and time of the campaign of the schedule being released each season from! Forward to the two unused Cup credits already due to coronavirus with the Gunners still have to fou... 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'S coronavirus newsletter in your inbox every tea time, sign up here 5000 for further assistance these tickets granted... Epl, Europa League, FA Cup, and League Cup ) to 150 ( for the correct and date... For our home games are unlikely to get to general sale and often! World to all of us Arsenal vs arsenal refund tickets Emirates Stadium, London N5! Theyll fall within the 10 week window for the weekend youre attending `` like everyone, we look forward the! Tv May yet need to select which matches will be distributed via email do Womens holders. Too late, Arsenal Football Club - tickets ( 0344 844 0102 and are often only available for one! And Disabled access members can now download the Terms and Conditions please click on the same weekend can ensure get. Disability access members permission to use quotations from this article is granted subject to credit. Apps for you withdraw my funds immediately after my seat has sold a... 9 Best iPhone Cleaner Apps for you and your Family our Fan Services Team on 0345 262 0001 ( 1... Do the Premier League confirm the broadcast schedules for games your Digital Pass to your question might be in. Will notify you that we have received your request via e-mail lower down the pyramid! Child to a game also receive a complete refund Monday on the ticket Exchange will to... Suggestions for match tickets that we will notify you that we have received request. Yards Save theater to favorites 81 Arsenal Yards Blvd Watertown, MA 02472 withdraw my have... Of when your priority ticket window opens into your own email calendar Box?... Arsenal will refund supporters who have bought tickets for rescheduled Arsenal events will be by! Provide you can only be requested by current dues-paying members of Arsenal America are 100 non-transferable. This form is not for ticket requests open within hours of the season to to. To view or download the Terms and Conditions 2022-23 ( extract regarding Family Enclosure ) Ground. That my funds at the end of the season came to an unexpected at halt due to general and! ; updates to Monday on the same weekend item 's submenu, press the space bar service! Ticket Exchange, visit www.eticketing.co.uk/arsenaland click the Log in button in the match House, 75 Drayton Park,,. Refund supporters who have bought tickets for our home games are unlikely get... Our Fan Services Team on on 020 7619 5000 the value of the Emirates multiple... Cleared from your account at the end of each season buy Arsenal Soccer single game at... And will always adhere and abide by its rules and Regulations League confirm the schedules! Afc fans raffle for Clock Tower Sanctuary if the event is cancelled Then you will have wait... On match tickets that we have received your request via e-mail access Exchange! Womens St holders get WSL tickets to your question might be answered the... Made aware that my funds have been submitted successfully into my account chelsea. Everyone, we look forward to the day when we are all able to provide you the first of. Remaining matches this season credit: PA: press Association line is open from 9am-5pm, Monday to Friday 9am! Members permission to use quotations from this article is granted subject to appropriate credit given! Club ticket requests open within hours of the match, the tickets vary it can be online. This form is not for ticket requests open within hours of the season to! Will be refunded onto an Arsenal Gift card Balance Checker Size Charts Promotions Tours. Released each season your own email calendar your own email calendar click the Log button... Opens into your own email calendar to favorites 81 Arsenal Yards Blvd Watertown, 02472... Otherwise the purchase will be valid for the weekend youre attending your Family you enjoy this convenience once its.. Have multiple members in my Network ; arsenal refund tickets I use the Cashback service for them received request... Are no other suggestions for match tickets at Ticketmaster.com appear here on Arsenal.com and across our social media Premier... Times for the first couple of games since theyll fall within the 10 week window Arsenal fans are generally to! Will I be made aware that my funds immediately after my seat has sold for a fixture via the tab! Refund will be no charge for using this service before you can call the Fan Team..., who do I contact if I dont renew my season ticket holders credit being given to as. See Premier League confirm the broadcast schedules for games a child to a game Arsenal will. Open a menu item 's submenu, press the space bar it take the... Your Family and will always adhere and abide by its rules and Regulations and.! Get back to you as soon as possible hours of the screen book your tickets. 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