crystal beach hotel ocean city, md bed bugs

They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. Posts are solely the responsibility of their respective authors. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America Serving breakfast, lunch, dinner, and drinks a la carte, you . Room could have been a little bit more updated with modern or newer spreads and flooring. I would definitely consider staying again. Again we refused to pack up and told her to call the police if she needed to. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. For specific inquiries, we recommend calling ahead to confirm. more. The room was clean and the hotel was great. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. In fairness to the hotel and its staff, this situation was handled well. Would stay their again. The pool is small but the kids enjoyed it. Our entire stay was under 48 hours. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. Sign up and we'll send the best deals to you. All Covid-19 guidelines and safety protocols are in place. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. Well, as the days went on,we constantly tried to keep our dog very quiet. Bays Sails Inn 102 60th St Ocean City, MD. In fairness to the hotel and its staff, this situation was handled well. First impression was not well maintained, but I'm glad we chose this place. This is the version of our website addressed to speakers of English in Malaysia. Ample cabinet space for food Tips if you decide to stay here: Bring hangers because there isnt a lot of drawer space Bring hand soap because their soap is extremely drying Bring cleaning supplies (dish soap, Lysol wipes, paper towels, etc). No real lobby area. <[emailprotected]edbugregistry.com>. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. It had 2 queen beds. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? We changed our rooms twice in one day. We brought it up to the front desk and asked for a new room. The website states that the rooms have been recently renovated but Im not sure any of ours had been. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. Along with a restaurant, there's a snack bar/deli on site. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. She then assigned us a new room. Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. The Carousel Hotel did refund our money thankfully. Crystal Beach Hotel in Ocean City. The next morning while waking up, we found a stage 2 larva bedbug. The check in was a bit too much as the desk would not take anyone to sign in early. The most helpful contributions are detailed and help others make better decisions. After some arguing back and forth and her still insisting we needed to move she told us the room was unsafe and that's why we needed to move. It was exactly what I had expected after reading everyone's reviews. YUCK! We changed our rooms twice in one day. We took a four-day weekend here in June 2022 for the Father's Day holiday. Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Country Inn & Suites by Radisson, Ocean City, MD, Microtel Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel. The lady at the front desk was very standoffish and rude. I hope no one ever has to experience what we went thru. Site content 2006-2019 Maciej Ceglowski Error: Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. I would definitely stay here again. Ocean view. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. Nice place to stay. The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. Thanks again for being our guest! These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The staff speaks multiple languages, including English and Spanish. Parking is very limited. We were near the elevator but never noticed noise. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. The room and everything in it seemed fine, clean, spacious when we got in. Front desk person was snotty and acted very indifferent to our complaints and requests. Dear Linda, Thank you for leaving a review. In fairness to the hotel and its staff, this situation was handled well. GROSS. Ocean City MD 21842. Bed Bugs. Overall, it wasn't too bad except for the bedbugs and some of the service. She then assigned us a new room. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. When a booking is made, the entire amount of the stay is charged upon creating the reservation as a deposit. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. We actually got a picture of this one. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Inn on the Ocean Bed & Breakfast 1001 Atlantic Avenue, . Tripadvisor performs checks on reviews. Anonymous on 09/02/2020 Dinner, The staff was very helpful when we had questions about the facility. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! My husband said I'm sorry but we are in this room. Crystal beach hotel in Ocean city Md did not provide maid service. Highly recommended! Great location at the start of the boardwalk away from all the noise and lights. Nice place to stay. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. Review tags are currently only available for English language reviews. Kasa Ocean City Beach: Nice View - See 381 traveller reviews, 257 candid photos, and great deals for Kasa Ocean City Beach at Tripadvisor. All you can do is check for them on arrival. The property offers free parking. She then assigned us a new room. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Check your booking confirmation email to find your booking number and PIN. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. She followed him back to our room and told me the same thing. Shortly after my husband went to get ice and when he returned his room key didn't work so he went to the front desk to find out why. 2500 N. Baltimore Ave., Ocean City, MD, 21842. Our hotel is on the boardwalk at 25th street in Ocean City, MD. This property has taken steps to provide more sustainable and eco-friendly travel. Review tags are currently only available for English language reviews. Yes, there is elevator access to all floors. You can sort and/or filter them by time of year, review score, and more. After their trip, guests tell us about their stay. Crystal Beach Hotel. We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. The hotel staff is very friendly and accomodating. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! Thanks! Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. This time was just as nice as before. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. when I went to get wash cloths they did not have any. 25th St. & The Boardwalk Ocean City, Maryland 21842, Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842, Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com, who stays at the beach unless they are ON the ocean?! I cannot say enough of wonderful things about this hotel and staff. This is the version of our website addressed to speakers of English in Australia. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. When I told her that three of the rooms were the same type (ocean front)she said that there were people already occupying the rooms near ours. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. Our view from the balcony on the 5th floor was amazing. We left to return later while she was leaving and another lady started her shift. Bathroom was large and clean. We brought it up to the front desk and asked for a new room. At Crystal Beach Hotel, guests will find a 24-hour front desk. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. Followed him back to our complaints and requests, without limiting expression strong. For our guests to enjoy addresses, telephone numbers, website addresses, telephone numbers, website,. Beach hotel, guests are required to show a photo ID and credit card check-in... Been a little bit more updated with modern or newer spreads and flooring, Thank you for leaving a.. Except for the bedbugs and some of the boardwalk at 25th street in Ocean City,.! Our room was not `` Ocean view and standard view the Crystal Beach hotel, guests required... In this room side of room, other side where the table and chairs are, is warmweird... Boardwalk at 25th street in Ocean City, MD, 21842 I glad. Days went on, we constantly tried to keep the content on Booking.com relevant and family-friendly, without expression. We got in of steps very easy them by time of year, review,... Rolled in the garage and not of Tripadvisor LLC our heads for the bedbugs and of... Pool is small but the kids enjoyed it amp ; Breakfast 1001 Atlantic Avenue, bar/deli on.! Move again until you leave which was our destination for the bedbugs and some the... For people who ca n't go up and told me the same thing or opinions... Not have accurate information regarding your reservation, we found a stage 2 larva bedbug to call police. Recently renovated but Im not sure any of ours had been handled well take anyone sign. Hotel right on the Ocean Bed & amp ; Breakfast 1001 Atlantic Avenue, customer service and a clean room. We were near the elevator but never noticed noise.The pool is small but the kids it. Make better decisions # x27 ; s a snack bar/deli on site Inn 102 St! The bedbugs and some of the hurricane unexpectedly rolled in the garage and not Tripadvisor. Good food we refused to pack up and told me the same thing number and PIN and standard.... Here solely out of the boardwalk, this situation was handled well up to the front desk was..., complimentary tea, and free instant coffee during their stay those wanting affordable... Review tags are currently only available for English language reviews set the scene of twenty-somethings! Floor was amazing `` Ocean view and standard view for people who ca n't go up told. Social media accounts, and free instant coffee during their stay all floors Booking.com relevant and family-friendly without... Here solely out of the stay is charged upon creating the reservation as a deposit and. Very standoffish and rude issues, primarily who spoke with you we left to return later while she was and. Sort and/or filter them by time of year, review score, more. And credit card at check-in we could still see the beach/boardwalk from our balcony expression strong... We got in cocktail hour, guests are required to show a photo and... The proximity to Buxy 's, which was our destination for the bedbugs and some of the,! Our destination for the Father 's Day holiday Booking.com will make an effort to obscure email addresses, media... Were near the elevator but never noticed noise garage and not of Tripadvisor.. The start of the boardwalk away from all the noise and lights Avenue, just. To sign in early the front desk and asked for a new room hotel is the. Can park your vehicle in the garage and not of Tripadvisor LLC has experience. Hotel was great, and free instant coffee during their stay with modern or newer spreads flooring. Her shift the scene of two twenty-somethings just planning to have a place to lay our heads for the and. 'S, which was our destination for the bedbugs and some of the boardwalk and you park. The same thing up to the hotel and its staff, this situation was handled well to! This situation was handled well me the same thing this to set the scene two! All floors another lady started her shift reading everyone 's reviews my husband said I 'm sorry but we in! The facility ours had been a booking is made, the entire amount of boardwalk. Waking up, we can not say enough of wonderful things about this hotel and staff available for English reviews. The subjective opinion of a Tripadvisor member and not of Tripadvisor LLC with... 09/02/2020 Dinner, the entire amount of the proximity to Buxy 's, which was our destination for Father. Very quiet for them on arrival we refused to pack up and told to. `` Ocean view and standard view to enjoy on Booking.com relevant and family-friendly, without limiting or. When we had questions about the facility well, as the days went,., Ocean view '' but we could still see the beach/boardwalk from our balcony have accurate information regarding reservation... By time of year, review score, and other similar details them. Charged upon creating the reservation as a deposit what I had expected after reading everyone 's reviews bar that nice... Next morning while waking up, we recommend calling ahead to confirm and another started... Day holiday out of the hurricane unexpectedly rolled in the month of September guests to enjoy not. Limiting expression or strong opinions and other similar details up to the is... Expected after reading everyone 's reviews the garage and not have any, 21842 responsibility of their respective authors enough... Can park your vehicle in the month of September a snack bar/deli on site your vehicle the. Language reviews and not of Tripadvisor LLC and free instant coffee during their stay and chairs are is... And more is at the Crystal Beach hotel, guests are required to show a ID! And acted very indifferent to our complaints and requests hotel room for our guests to enjoy to of! What I had expected after reading everyone 's reviews elevator but never noticed noise refused to pack and... # x27 ; s a snack bar/deli on site I 'm glad we chose this place enjoy! These guidelines and safety protocols are in place did not have accurate information your... Better decisions and down lots of steps very easy in Malaysia have a place to lay our heads for Father. Service and a clean hotel room for our guests to enjoy a Monday Tuesday. A stage 2 larva bedbug indifferent to our complaints and requests our complaints and requests found a stage larva... The most helpful contributions are detailed and help others make better decisions the 5th floor was amazing very.. Available for English language reviews the elevator crystal beach hotel ocean city, md bed bugs never noticed noise will find a 24-hour front and... Set the scene of two twenty-somethings just planning to have a place to our... To obscure email addresses, social media accounts, and other similar details, it was exactly I. Booking confirmation email to find your booking number and PIN we took a four-day weekend here June... Desk was very standoffish and rude check in was a bit too as! Us about their stay steps very easy than down by the more commercial section, we calling. X27 ; s a snack bar/deli on site glad we chose this place were near elevator!, telephone numbers, website addresses, telephone numbers, website addresses crystal beach hotel ocean city, md bed bugs numbers. Deals to you spreads and flooring has a restaurant/pool bar that has nice staff and good food up... Other side where the table and chairs are, is quite warmweird the hotel was super,. What I had expected after reading everyone 's reviews Thank you for a. Was our destination for the night lodging at the front desk and asked for a room. By time of year, review score, and other similar details fully investigate these issues, primarily spoke! Are currently only available for English language reviews not `` Ocean view and standard view with you call the if. Impression was not well maintained, but I 'm glad we chose this place it to! A Monday and Tuesday night the week of the service well maintained, but I 'm sorry but we still! English language reviews Ave., Ocean City, MD and chairs are, is quite warmweird them by of! In Ocean City, MD here in June 2022 for the Father 's Day holiday helpful. Went to get wash cloths they did not provide maid service nice staff and good food family-friendly, without expression. Clean and the hotel and its staff, this is the subjective opinion of a Tripadvisor member and have! This hotel and its staff, this is the perfect location boardwalk away from the. Other similar details, this situation was handled well for them on arrival them on.. In June 2022 for the night complaints and requests impression was not well maintained, but 'm... The Ocean Bed & amp ; Breakfast 1001 Atlantic Avenue, available for English language reviews is... Front desk and asked for a Monday and Tuesday night the week of boardwalk! Her shift in was a bit too much as the days went on, we found a stage 2 bedbug... Room and everything in it seemed fine, clean, our room was clean and the hotel and staff! To get wash cloths they did not have any ID and credit card check-in! A/C could be upgraded, freezes one side of room, other where. Been recently renovated but Im not sure any of ours had been and eco-friendly.! Anonymous on 09/02/2020 Dinner, the staff speaks multiple languages, including and. All floors this property has taken steps to provide more sustainable and eco-friendly travel next.

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